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Offline StormForce  
#1 Posted : 19 September 2014 20:33:23(UTC)
StormForce


Posts: 117

Hi all

So I logged into myrenualt first time for a while to add my Clio200 turbo, so to start with it doesn't recognise the registration!
Secondly my personal detail's aren't mine the address, phone numbers etc are nothing at all to do with me and I little concerned how they have eneded up on there!

Does anyone have a contact phone number for whoever deals with this?
Offline Luke RUK  
#2 Posted : 21 September 2014 14:21:01(UTC)
Luke RUK


Posts: 1,349
Location: RUK HQ

Originally Posted by: StormForce Go to Quoted Post
Hi all

So I logged into myrenualt first time for a while to add my Clio200 turbo, so to start with it doesn't recognise the registration!
Secondly my personal detail's aren't mine the address, phone numbers etc are nothing at all to do with me and I little concerned how they have eneded up on there!

Does anyone have a contact phone number for whoever deals with this?


Hello,

How long have you had the car? It can take up to 2 week from registration for the MyRenault system to pick up the reg/vin number. RE your second one, that is strange.

Could you PM me your details (Name, E-mail, MyRenault username) and i'll pass them on

Thanks.
Offline StormForce  
#3 Posted : 21 September 2014 20:50:40(UTC)
StormForce


Posts: 117

pm'd you mate.
User is suspended until 26/07/2046 21:23:17(UTC) Roblynn1977  
#4 Posted : 21 September 2014 21:00:01(UTC)
Roblynn1977


Posts: 5,657
Location: www.renaultsportclub.co.uk

I e had trouble registering my 200t as well. Although I haven't tried for ages.
Offline StormForce  
#5 Posted : 22 September 2014 19:59:57(UTC)
StormForce


Posts: 117

myrenualt now working thanks Luke :D, still waiting to hear back regarding the personnel details of someone else on my account thought LOL!
Offline mcphee197  
#6 Posted : 23 September 2014 08:49:31(UTC)
McPhee200


Posts: 6,910

Originally Posted by: StormForce Go to Quoted Post
myrenualt now working thanks Luke :D, still waiting to hear back regarding the personnel details of someone else on my account thought LOL!


I'd push for that mate. It's a breach of the Data Protection Act.

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