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Allen Collen

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Read Allen Collen's Biography

Allen Collen has worked within the motor industry for the past 20 years. Starting at the ground and working up he has developed a wide appreciation for what is required and what can be achieved. Currently Allen works with RUK looking after the technical aspects of their Motorsport programs as well as providing technical support for special projects and other bespoke activities.

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Latest Questions

technical support about car diagnostic

Hi my name is Hossein Reyah and I am working in Neginkhodro company in Iran and we support Renault cars service and repairs in Zanjan, Iran. I have recently received a laptop with Renault Clip Diagnostic software. when I attach a OB D cable to car the software can not identify the vehicle type and we should do it manually. It seems that this case is not normal and I need some aides to see why my software cant identify cars automatically. my software is version 178 and models that we work on are Koleos, Talisman, Duster and Symbol. thank you sincerely

hossein-reyahi, 5th Jul 2018

technical support about car diagnostic

Hello, You need to channel this enquiry via the After Sales support team or Regional team. This forum is for retail customers.

allencollen.jpeg Allen Collen, 5th Jul 2018

Alloy wheels for mk3 2016 Megane RS 265 with cup chassis

Hi, I want to get some new wheels for my Megane but I'm struggling. Can you recommend any I do like the Megane RS STEEV alloy wheels I'm after these or something simular. I've been told that 8x18 ET47 PCD 114 will fit but my dealer seems unsure due to the callipers.

Dave Greatorex, 25th Jun 2018

Alloy wheels for mk3 2016 Megane RS 265 with cup chassis

Hi Dave, Such choices are personal and i do not have access to the latest after market offers. Regards,

allencollen.jpeg Allen Collen, 25th Jun 2018

172 Gearbox

What is the difference between a JC5-129 and a JC5-130 gearbox?

Jim, 13th Jun 2018

172 Gearbox

Hi Jim, The change in suffix can be a ratio change - whether FD or gear depends on the suffix.

allencollen.jpeg Allen Collen, 13th Jun 2018

Service

Where is the best place to get the clio 182 serviced in Ireland?

john maher, 22nd Jun 2018

Service

Hello John, You can find details of the approved retailers on the website, or you can take personal advise from the RS forum. Best wishes,

allencollen.jpeg Allen Collen, 22nd Jun 2018

megane gt

Hi, I have a 2016 Megane GTnav, over the last 14 months it has had the red spanner symbol and "check power steering" fault displayed, I have taken it to my dealers who performed a diagnostics check but as the fault is intermittent and goes off at speeds below 20mph the check proved faultless, it has gone in today for the 2 year service, and they are going to check again but tell me that a diagnostics check will cost £90, how do they knock the service due on the dash without the diagnostics connected to the car, why am I expected to pay for something which is covered under warranty and how do I register this fault with Renault because this fault needs sorting as it was reported during warranty period but not cured during the warranty period.?

bobby, 21st Jun 2018

megane gt

Hello Bobby, I think you should contact Renault Customer Services and they can support your case.

allencollen.jpeg Allen Collen, 21st Jun 2018