The Renaultsport Experts area gives you the expert advice from the Renaultsport experts themselves.
Allen Collen has worked within the motor industry for the past 20 years. Starting at the ground and working up he has developed a wide appreciation for what is required and what can be achieved. Currently Allen works with RUK looking after the technical aspects of their Motorsport programs as well as providing technical support for special projects and other bespoke activities.
Hi Allen, I have a 2017 Clio RS Trophy, the LED headlights do not have a manual height adjustment, however, the 2018 ones do. Does my version have self levelling system, can you explain please. Thanks Steve
Steve, 27th Oct 2018
Hello Steve, Due to a number of factors from time to time the specification of the cars will evolve, this could be for technical, commercial or supplier issues. Generally these decisions will be considered centrally and applied directly at the factory with the region adjusting their local point of sale information. Kind regards,
Allen Collen, 27th Oct 2018
Hi, I have recently come across an issue with my audio. For some reason when starting up the car after it working fine a few hours before, nothing would play through the speakers. I tried the Radio and Bluetooth but nothing, adjusting the volume does nothing and I have also done a reset and also updated the system, but the issue still persists. Any ideas?
Nedny, 10th Oct 2018
Hi Nedny, Please visit https://easyconnect.renault.co.uk/ Kind regards,
Allen Collen, 10th Oct 2018
My ink has no sound . Phone,Bluetooth etc. It is not the volume. I reset it and it came good but has become mute again. Please help
jacqueline triemer, 8th Oct 2018
Hello Jacqueline Please visit https://easyconnect.renault.co.uk/ Kind regards,
Allen Collen, 8th Oct 2018
Hi, I am team manager of a team in the Trackday Championship racing a Clio. The rules if the Championship include a mandatory 2 minute pit stop to change drivers during a 45 minute race. We are supplied with details of the length of the pit lane and the time it takes from entry to exit of the pit lane at 40mph, unfortunately we do not know which pit garage we can stop in front of to change drivers so it is difficult to accurately calculate how long it will take to travel from pit stop point to pit exit without exceeding the 2 minute minimum time in the pit lane or indeed leaving the pit lane early and getting a penalty. Question is-: is there an algorithm that will give me this info so as to avoid a penalty but not spend longer than exactly 2 minutes in the pits.
Dave Mackay, 19th Nov 2018
Hello Dave, The best way to manage your challenge will be to add a manual timer to the dashboard of the car - or to get the driver to call when they enter the pits. From this you will be able to determine how long they need to be stationary to avoid a penalty. Any calculation will be an estimate and still leave you exposed to human error - whereas if you have a timer the driver can slow down as they approach the pit exit. Kind regards,
Allen Collen, 19th Nov 2018
My car won't start I had just come and stopped the car then tried to go somewhere and engine light came on with message braking system failure then there was smile coming from under the honey. Help.
Tracy Laidler, 18th Nov 2018
Hello Tracy, I'm sorry to be of limited assistance - but in this case your local retailer will be able to support your specific enquiry. Kind regards,
Allen Collen, 18th Nov 2018
Hi, we bought a Renault Clio RS 18 F1 limited edition and need a new part. I just want to know does Renault Head Office Contact Renault France every time for an answer if they have a question and when they do, is it true that Renault France can take 72 hours each time to give an answer to what part number it is for example? I tried to join the forum but we are from South Africa even though we do have family in Edinburgh
Casey, 17th Nov 2018
Hello Casey, I'm not familiar with the regional service provided on behalf of Renault - however they are committed to supporting their customers in every market. If you experience local issues i would engage the local Renault Customer Services team. Kind regards,
Allen Collen, 17th Nov 2018
Do you have to reprogram them
William, 14th Nov 2018
Hello, Generally this is only required when changing valves [defect of some kind] or relocating wheels [front to back, etc.] Kind regards,
Allen Collen, 14th Nov 2018
Renualt modus 1.4 wont start
Ju, 14th Nov 2018
Hello, Is it battery related? Does the car open and engine crank as normal? Any warning lights or abnormal indicators?? Have you recently refuelled??
Allen Collen, 14th Nov 2018