At no point do I think it's a laughing matter that customers are not happy but unfortunately there would be no way any dealer could have a fleet of rs cars just sat waiting for a rs customer to come in for a service or issue. If a dealer had a 200t or 265 loan car most people would want a go in it to thrash and abuse it. Out of probably 100 customers there would be probably 5 rs customers use the car so 95 people would abuse the vehicle. If you was to see the state of some of our loan cars when they return you would be surprised in the past we have had people doing the tip run in them / swap items from other cars even take components from the cars so it wouldn't be feasible. The chances are that the AMG C68 was a demo that was borrowed from the sales department and at the end of the day a loan car service is to keep you mobile while your car is being serviced or repaired. I do feel your frustration but people are comparing Renault (as good as it is) to a prestige brand that have a lot more money but no manufacturer will put there flagship cars on as loancar.

May I add that we do not sell new Renault cars any more and yet again you are comparing Renault with BMW another brand with high end prestigious cars. I wonder what you would get as a loan car at Ford when you take a ST3 in a Gt 40 I don't think so

May I just add at no point am I asking for an argument but do you ever plan to brakedown or have an accident ?

I do appreciate what you are saying but would you get an R32 as a loan car when you take a VW in for a service or would you most likely get an up ? Also the reason we don't sell new Renaults any more is due to the fact that the demand seams to drop in the UK market so Renault decided to scale down there dealer network. It might have been something to do with customers been unrealistic.

Again I think you are misunderstanding what I was trying to say there is always someone that spoils it at some point for everybody else. We are a multi franchises dealer and have 1000 s of customers use our cars a year and at some point people abuse our services. The last time I gave out a Nissan Juke to a RS customer someone had borrowed the gas strut from the tailgate so when it was dark and he lifted the boot it dropped down and bit him and that was on a 62 plate.

I tell you what the next time an Izuzu customer comes in with a muddy old trooper I will give him my own 250 as a loancar and I will be expecting it back nice and clean with no dents or scratches on it just in the hope that we start selling Renaults again and they might want to buy a 265. On a serious note at no point am I saying all of our/any customer has more or less integrity tan the other but the facts are some people exploit our services and again that's the main reason we couldn't justify putting an RS or Nismo or 370z on as a loan car.

The dealer network should be supported better by RUK, maybe there ought to be 1 or 2 RS loan cars for any given regional area, for customers experiencing longer running problems. After a while most dealers know which customers they can trust with higher end cars, so should be able to avoid problems of abuse. You only really have to look at the customer's own car to get a good idea.

Dealers and RUK really need to look at this as an opportunity to impress a customer, who could be up grading in the near future. A bike dealer I used to use a lot always tried to tempt me with the next new thing as a loan bike at service time. He got a lot of repeat trade from me.

This discussion makes me laugh, there is no way however much we would like it that any Renault dealer could stand the overheads of keeping RS courtesy cars for customers. However they could with RUK support and some planning rent a more premium vehicle from one of the UK companies for the period that the car was in. Again here however I would see RUK as seeing the costs as too high.
You can only compare like with like and if you took a Golf R into VW you would be lucky to see anything more than an UP.

An innocent conversation on how good all other manufacturers are better than Renault on an official forum you make me laugh! Is there any wonder why sales are not going so well ? Can you imagine if you had just bought a new 200t or Rb8 and come on here and read all the negativity towards there new car and the service from dealers they are going to receive

There is nothing wrong with a bit of banter and competition but it's getting a bit of a joke now.
I can see why some members have decide to boycott this forum in the last few weeks.

I've got to agree with you here. The state that loan cars come back like every so often is shocking and as you said previously can tell it's been used to things they wouldn't do in their own cars.

Sure it would be nice to have a little fleet of RS cars to give to customers but sadly it wouldn't happen for the majority of dealers.