Posts: 1,349
Location: RUK HQ
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Originally Posted by: Roblynn1977  Does this mean we might get some dealer competition on quotes for new cars?
Also have the new RS garages been given sales targets on the RS range again as the last time I spoke to someone there was no sales target. There aren't any Renaultsport specific targets for these dealers, no. Originally Posted by: Penn Fantastic news, this is exactly what RSUK needs. Will they also specialise in GT by Renaultsport? They will, but there hasn't been any formal training on GT yet. We'll cover more and more at our club meetings every quarter, and we're always here for support if it is needed.
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Originally Posted by: Luke RUK Good afternoon everyone,
I just wanted to let you all know informally (for now!) that we are re-launching the Renaultsport specialist network. You may have noticed a few of our dealers signing up and saying hello.
It is a project that Jeremy and I have been coordinating with all of the different departments within RUK for the past 8 months or so. Yesterday, this all came together with our first Renaultsport Club dealer meeting, which took place at Blyton park. The idea moving forwards is to get these dealers together every quarter to share best practices, provide RUK with feedback directly and to have a focus area for each session, for example product and technical knowledge. We encouraged them all to join the forum and get involved as much as they can with regards to offering advice and helping with sales and service queries.
These dealers were not hand picked by RUK based on volume potential or any other commercial factors, but based on their passion for the brand and the product. It's still very early days and we're continually learning, teaching and developing how we do things, but the important thing is we have a passionate group of people who I hope you will get to know. The good news is that they are required to run Renaultsport demonstrators, so you'll now have somewhere you can visit to drive our products.
We have a full press release in the working which will contain all the detail needed, but for now I thought I would just let you know. Please join me in welcoming along our new members (when they join!).
Thanks
Luke & Jeremy
PS for information, here's the 26 dealers which we have on the team.
John Banks Cambridge
Motorline Maidstone
Benfield Newcastle
Hold croft Stoke
Westover Poole
AC Inverness
Brayleys Milton Keynes
Vespers Plymouth
Harratts Wakefield
Renault London West
Renault Birmingham
Masters of Beckenham
AC Warrington
Hartwell Kidlington
AC Glasgow
Lookers Chester
Park's Motherwell
Martins Basingstoke
Charles Hurst Belfast
Rawlinsons
Renault Manchester
Renault Enfield
Renault Cardiff
Shelbourne Motors
Renault Orpington
Bristol Street Nottingham
Hey Guys, Just wanted to introduce myself, Michael Kirk from Shelbourne Motors Portadown Northern Ireland. Very Happy to be representing Shelbourne Motors and looking forward to an exciting year as part of the Renault Sport Specialist Nework. I have a massive passion for the RS range and am lucky enough to be our RS Sales Specialist and a daily Driver of the New Clio RS Trophy, Absolutely astounding car!!!.. Any Questions about the range or if anyone fancies having a closer look get it touch, we have both Clio RS Trophy and Megane 275 Cup S ( with a few extra's ) as demo's and are proud to show them off! Also anyone organising any meets in Northern Ireland let me know and I will bring them along!!!.. Regards Michael Edited by user 10 November 2015 19:25:54(UTC)
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Are more dealers expected to join? None near me in Sussex :-(
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Originally Posted by: RED21 Just collected a few names of those who have made themselves known to us and placed them by their dealers, It would nice to have which department/level each person at/in. John Banks Cambridge Motorline Maidstone Benfield Newcastle Hold croft Stoke Westover Poole:- Bohdan (Reception) & James(sales),then there's me (Richard) or Simon in the workshopAC Inverness Brayleys Milton Keynes Vospers Plymouth: - Scott (Sales) Pete (Renault Master Tech) Harratts Wakefield:- Andy SwannRenault London West Renault Birmingham Masters of Beckenham:- DaveAC Warrington Hartwell Kidlington AC Glasgow Lookers Chester:- Danney RhodesPark's Motherwell Martins Basingstoke Charles Hurst Belfast Rawlinsons:- Mark Renault Manchester :- Ian ,Paul or DanRenault Enfield Renault Cardiff Shelbourne Motors Renault Orpington:- BenBristol Street Nottingham Originally Posted by: mark@rawlinson Does that mean the unlucky chap that had an 'off' in the megane is on here too :) Please tell  Just thought I'd add myself and Pete to the list from Vospers Plymouth :)
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Posts: 1,349
Location: RUK HQ
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Originally Posted by: cailean Are more dealers expected to join? None near me in Sussex :-( The closest would be Motorline maidstone, but there's no plans to add more to our little club at the moment.
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Originally Posted by: RED21 Just collected a few names of those who have made themselves known to us and placed them by their dealers, It would nice to have which department/level each person at/in.
John Banks Cambridge
Motorline Maidstone
Benfield Newcastle
Hold croft Stoke
Westover Poole:- Bohdan (Reception) & James(sales),then there's me (Richard) or Simon in the workshop
AC Inverness
Brayleys Milton Keynes
Vespers Plymouth
Harratts Wakefield:- Andy Swann
Renault London West
Renault Birmingham
Masters of Beckenham:- Dave
AC Warrington
Hartwell Kidlington
AC Glasgow
Lookers Chester:- Danney Rhodes
Park's Motherwell:- Phil (Sales) and Alasdair (Aftersales)
Martins Basingstoke
Charles Hurst Belfast
Rawlinsons:- Mark
Renault Manchester :- Ian ,Paul or Dan
Renault Enfield
Renault Cardiff
Shelbourne Motors
Renault Orpington:- Ben
Bristol Street Nottingham
Wanted to add us to this list too!
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I'm like an imposter now haha
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Originally Posted by: RED21 Just collected a few names of those who have made themselves known to us and placed them by their dealers, It would nice to have which department/level each person at/in. John Banks Cambridge Motorline Maidstone Benfield Newcastle Hold croft Stoke Westover Poole:- Bohdan (Reception) & Tyrone(sales),then there's me (Richard) or Simon in the workshop, we are both Master techsAC Inverness Brayleys Milton Keynes Vospers Plymouth:- Scott (sales) & Pete (Master tech)Harratts Wakefield:- Andy Swann & Darryl Carter Parts manager
Renault London WestRenault Birmingham Masters of Beckenham:- DaveAC Warrington Hartwell Kidlington AC Glasgow Lookers Chester:- Danney RhodesPark's Motherwell:- Phil(Sales)& Alasdair (After sales)Martins Basingstoke Charles Hurst Belfast Rawlinsons:- Mark Renault Manchester :- Ian ,Paul or DanRenault Enfield Renault Cardiff Shelbourne Motors:- Michael KirkRenault Orpington:- BenBristol Street Nottingham Originally Posted by: mark@rawlinson Does that mean the unlucky chap that had an 'off' in the megane is on here too :) Please tell though i better add myself to the roll call 
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From another forum: "looking to buy a new Meg early next year. Now thinking logically I'd like to drive one to see what it's like before I spend all of my money on it! So I called a local Renault dealership who have 4 265's in stock. He was very happy to help and said I could test drive a car today, until I said what I was looking at, and there suddenly became a 2 week wait! He said it's because it's a specialised car so I have to book in advance! Anyone know why this is? I also had the same at another dealership whilst sat in the car with the keys and the salesman. Do they not want to sell cars? Sorry for the rant but I think this is a bit silly!" The dealer? Renault London West... http://www.rsmegane.com/...php?9477-Renault-dealers!!
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Originally Posted by: GrumpyTwig From another forum: "looking to buy a new Meg early next year. Now thinking logically I'd like to drive one to see what it's like before I spend all of my money on it! So I called a local Renault dealership who have 4 265's in stock. He was very happy to help and said I could test drive a car today, until I said what I was looking at, and there suddenly became a 2 week wait! He said it's because it's a specialised car so I have to book in advance! Anyone know why this is? I also had the same at another dealership whilst sat in the car with the keys and the salesman. Do they not want to sell cars? Sorry for the rant but I think this is a bit silly!" The dealer? Renault London West... http://www.rsmegane.com/...php?9477-Renault-dealers!! Hello Grumpy Twig was it new or used cars you talked to and which Renault London dealer did you deal with.
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Originally Posted by: London West Originally Posted by: GrumpyTwig From another forum: "looking to buy a new Meg early next year. Now thinking logically I'd like to drive one to see what it's like before I spend all of my money on it! So I called a local Renault dealership who have 4 265's in stock. He was very happy to help and said I could test drive a car today, until I said what I was looking at, and there suddenly became a 2 week wait! He said it's because it's a specialised car so I have to book in advance! Anyone know why this is? I also had the same at another dealership whilst sat in the car with the keys and the salesman. Do they not want to sell cars? Sorry for the rant but I think this is a bit silly!" The dealer? Renault London West... http://www.rsmegane.com/...php?9477-Renault-dealers!! Hello Grumpy Twig was it new or used cars you talked to and which Renault London dealer did you deal with. To be clear it's not me who had the issue it's a chap from another forum. But he just said London West and Watford, not sure if they're one? or just both retail group etc...
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Brilliant, glad to hear the dedicated Rs garages are back. Basingstoke will be my closest.
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updated again Originally Posted by: Daz Harratts
John Banks Cambridge
Motorline Maidstone
Benfield Newcastle
Hold croft Stoke
Westover Poole:- Bohdan (Reception) & Tyrone(sales),then there's me (Richard) or Simon in the workshop, we are both Master techs
AC Inverness
Brayleys Milton Keynes
Vospers Plymouth:- Scott (sales) & Pete (Master tech)
Harratts Wakefield:- Andy Swann & Darryl Carter Parts manager
Renault London West
Renault Birmingham
Masters of Beckenham:- Dave
AC Warrington
Hartwell Kidlington
AC Glasgow
Lookers Chester:- Danney Rhodes
Park's Motherwell:- Phil(Sales)& Alasdair (After sales)
Martins Basingstoke
Charles Hurst Belfast
Rawlinsons:- Nigel, Mark
Renault Manchester :- Ian ,Paul or Dan
Renault Enfield
Renault Cardiff
Shelbourne Motors:- Michael Kirk
Renault Orpington:- Ben
Bristol Street Nottingham
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Posts: 1,349
Location: RUK HQ
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Here's a video from our Renaultsport network dealer training early November:
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Thanks Jeremy & Luke, Sounds really constructive that RUK are trying to get dealer network up to speed on the RS product as I definitely feel that it's one of the things that let the brand down previously. Dealers often knew less about the product than paying customers which is not the way it should be. Even if some of us are a bit car geeky! I hope this will also be reflected in the servicing teams with an RS specialist there too.
Hopefully that bodes well for the arrival of Alpine product too as if you want to take on Lotus/Porsche etc you will need enthusiast/specialist sales teams entering a premium price sector. All bodes well though, keep up the great work and get a move on releasing the 2016 trackday calendar! 😉
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Evening all,
Wanted to introduce myself my names Dan Keir from Arnold Clark Warrington Renault. I'm the RS sales specialist for the branch. We also have Ste Garner a Renault Master Technician to look after the technical side and aftersales.
You are all welcome to pop into the branch anytime to have a drive of our 275 Cup S and Clio 220 Trophy demonstrators. 3 current members of the team own Renaultsports. We have a Liquid Yellow Clio 200 and a Clio RS 200 Lux owned by the sales team, plus a 197 and 220 Trophy in the possession of one lucky valeter!
So you will have plenty of fellow enthusiasts to talk Renaulsport when you pop down.
Hope to see you all soon or send me a pm on the forum.
Dan
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Posts: 877
Location: New Forest
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Hi all My name is Bohdan Begley, I am the RS service specialist at Westover Renault in Poole/Bournemouth in Dorset. On site with me are Tyrone Wright the RS sales specialist, we also have 2 Renault Master Techs Richard/Red21 & Simon. Looking forward to growing within the RS community. Speak soon guys & Girls
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Posts: 877
Location: New Forest
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You eventually made it then.
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Great to see the dealers investing time in this forum, almost a shame the others do not. I would think in this day and age with social media there would be a recognisable value in having a #community presence for reputation and marketing purposes.
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I'm still heartbroken we aren't "specialists" haha
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I take it this has all fallen away? Ive been dealing with Parks - Motherwell and they have been extremely unhelpful, and un interested (they were a lot more interested when I was looking at signing on the line for my 220 Trophy!)
I get Renault is a "mainstream" brand with a lot of dealers but given the little amount of RS specialist dealers I really expected a tailored service but Ive had a nightmare trying to get a fault fixed and have been left with a car with no electric window!
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Posts: 877
Location: New Forest
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I suppose this topic does need updating as to which dealership are still in & who is within that dealership is RS.
As your specific window problem any authorised Renault repair centre should be able to have a look at it as you know & they may approach it with a fresh pair eyes or be lucky to find the actual cause.
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Originally Posted by: RED21 I suppose this topic does need updating as to which dealership are still in & who is within that dealership is RS.
As your specific window problem any authorised Renault repair centre should be able to have a look at it as you know & they may approach it with a fresh pair eyes or be lucky to find the actual cause. also charles hurst are no longer either. Are shelbourne still?
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