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Offline Chris  
#1 Posted : 04 April 2019 17:50:17(UTC)

Posts: 1

Hi Everyone

I have received a letter saying that I need to download an update for my sat nav R-Link before the 6th April 2019, when I tried to do this the webpage times out? has anyone else had this problem.

Kind regards

Offline RED21  
#2 Posted : 04 April 2019 18:48:38(UTC)

Posts: 879
Location: New Forest

No, I done a couple of updates today without any issues.
Offline sunnylunn  
#3 Posted : 05 April 2019 07:30:35(UTC)

Posts: 898
Location: Renault owner 😀

worked fine for me mate
Offline CraigI  
#4 Posted : 05 April 2019 16:16:01(UTC)

Posts: 988

I can’t get it to download from the USB.
Going in for a couple of other things to get sorted on Monday, so will get Renault to do it then.
Offline DanF  
#5 Posted : 06 April 2019 09:34:16(UTC)

Posts: 706

Just installing mine now.

No issues so far and about 1/4 left of the install left to do in the car.
Offline Alex_6n2  
#6 Posted : 08 April 2019 17:44:11(UTC)

Posts: 42

I updated mine a while ago but the Clock still stopped working on my R-Link over the weekend

Offline CraigI  
#7 Posted : 08 April 2019 20:51:09(UTC)

Posts: 988

I haven’t downloaded the update.
No clock related issues encountered as yet....

Edited by user 08 April 2019 20:52:24(UTC)  | Reason: Not specified

Offline eccentric1  
#8 Posted : 09 April 2019 05:48:25(UTC)

Posts: 648
Location: In exile in Bavaria

As I posted elsewhere my clock stopped working on Sunday.
Offline Rachyroo23  
#9 Posted : 10 April 2019 20:54:16(UTC)

Posts: 1

Have you done it in the car or online? Mine is playing up and having seen some of the comments I’m not sure my technical skills are up to it
Offline damjanl  
#10 Posted : 11 April 2019 20:28:45(UTC)

Posts: 1

The problem is WNRO (Week Number Roll Over) GPS bug with impact on time, navigation and connected services.

Here is the correction:

Renault should inform owners of the cars about that...
Offline PatCaf  
#11 Posted : 15 April 2019 19:04:32(UTC)

Posts: 1

Dear All,

I have recently carried out this update (post 06 April but under the guidance of my Renault dealer)and followed the Renault video advice accurately. All seemed to go well until I left the vehicle to complete the upgrade (having selected yes on the requisite pages). The Clio was running throughout. When I returned the screen was blank and unresponsive to the "on" button.

I have tried restarting the car a number of times with no "life" in the system at all. The reversing camera does not work either.

Any help would be much appreciated. My first stop in the morning will be to ring the dealer, but an idea of the problem and a potential fix would be useful.



Hi All,

Having researched more on line I found a website that suggested a long press (30 seconds) for a reset or leaving the vehicle off for 10 minutes(!). A combination of these two things seems to have worked. System restored and update completed with bugs fixed (correct arrival times in the SatNav).

All's well that ends well!


Edited by user 15 April 2019 20:46:04(UTC)  | Reason: Not specified

Offline AndyC77  
#12 Posted : 18 April 2019 18:45:13(UTC)

Posts: 180

Updated software via USB, confirmed successfully loaded, updated version showing in system check - issues with GPS times and updates remain!
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